Shipping Policy
1. Shipping Fee
- Free Shipping Fee: Free(order amount over $39)
- Standard Shipping Fee:$5.9
- Urgent Express Fee:$34.9
2. Shipping Time & Methods
Most of our jewelry is customized and handmade. So it will take 2-3 business days to process your order. We will ship Once your order is done at the factory, you will receive an e-mail with tracking information.
Estimated Delivery Time = Manufacturing Time（1-7 working days） + Shipping Time
- Standard Shipping:6-11 working days
- Free Shipping:8-15 working days
- Urgent Express(DHL or other logistics method）:3-7 working days
- note: Except for special holidays, if customers do not receive the order on time, please contact our customer service staff in time to understand the situation. If the situation is serious, you can apply for free return shipping or a refund.
Please note that：
① These are estimated delivery times only and are not guaranteed.
② If the shipping time does not exceed 10 business days, we will not accept the customer's request for a refund due to the long delivery time.
Affected by Covid-19, there will be some delays in the delivery.
3. Shipping Area
We Ship Worldwide4. Shipping Track
①Check your e-mail or your account in our shop. You will receive e-mails keeping you up-to-date about the status of your order.
②Contact us. If you still have questions about your order, please contact us via e-mail (service@engravingift.shop )
Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and do not account for delays caused by vendors or service and weather disruptions.
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